Here are just a few things that these entries did right when it comes to using the job description to target your resume:
- The entries focus on strong customer service skills, backed by metrics, directly reflecting the job ad’s focus on creating a positive Starbucks Experience.
- By showcasing leadership roles, such as training new baristas and improving team productivity by 15%, the entries address the job ad’s emphasis on teamwork and collaboration within the store environment.
- The inclusion of specific metrics like increasing sales by 10% and maintaining high-quality standards highlights the ability to handle responsibilities like cash handling, inventory management, and maintaining store standards, aligning with the ad’s focus on operational excellence.
As you may have noticed above, quantifying your achievements with numbers is highly recommended. Let’s take a closer look.
How to quantify your experience on resume
Including numbers and results on a Starbucks barista resume illustrates your tangible contributions, like improving customer satisfaction or boosting sales. To quantify them properly, focus on specific metrics such as the number of orders handled per shift, accuracy rates, or increases in sales from upselling.
Below are some specific examples that could help you with your next Starbucks application:
- Give the percentage increase in customer satisfaction scores due to your direct interaction and efforts to improve service delivery.
- Demonstrate the reduction in order preparation times you achieved by implementing more efficient workflow techniques.
- Feature the growth in sales numbers during your shifts, specifying exact percentage increases.
- Quantify the decrease in product waste you managed by improving inventory tracking and optimizing order volumes.
- Present the number of successful promotional campaigns you participated in and the consequent rise in store traffic or sales metrics.
How Do I Write a Starbucks Resume with No Experience
Starbucks provides comprehensive on-site training for all new baristas, so you don't necessarily need to have prior coffee-making experience or attend external programs before applying.
Here's a breakdown of how training usually works:
- Initial training program: When you start, you'll undergo an initial training phase, which typically includes both computer-based learning and hands-on practice. This training covers everything from coffee knowledge and drink preparation to customer service and store operations.
- Coffee and tea education: Starbucks places a strong emphasis on product knowledge. You'll learn about the various coffee blends, tea products, and the specifics of brewing.
- Barista certification: After the initial training period, you’ll undergo a certification process that tests your ability to make drinks to Starbucks' standards and demonstrate your customer service skills.
- Continuous learning: They encourage continuous learning through advanced training programs as you grow with the company, which can mean leadership training and specialized coffee-making techniques like latte art.
- Safety and compliance: Training also includes safety procedures, health regulations, and compliance, ensuring all employees understand how to maintain a safe working environment.
This structured training program provided by Starbucks is designed to equip you with all the skills needed to excel as a barista, regardless of your previous experience.