Jennifer Santiago
UI designer
[email protected] Jen_Santiago@LinkedIn Phoenix, AZ
Summary
Dynamic UI/UX Designer with over 5 years of experience in creating compelling user interfaces and experiences across web and mobile platforms, including enterprise SaaS and IoT. Skilled in conducting user research, crafting high-fidelity visual designs, and leading design thinking initiatives. Proven ability to collaborate effectively with cross-functional teams to deliver innovative solutions that enhance user satisfaction and drive business success. Committed to leveraging expertise in design software like Sketch, Figma, and Adobe CS to contribute to the mission of enhancing situational awareness tools at Sinnergi.
Experience
Senior UI/UX Designer
TechSolutions, Inc., Phoenix, AZ
11.2022 – Present
- Lead user research and usability testing to identify and address user needs, increasing customer satisfaction by 30%.
- Design and iterate on product interfaces using Figma and Sketch, significantly enhancing the user experience for a portfolio of 5+ enterprise SaaS products.
- Collaborate with engineering and product management teams to align design concepts with technical constraints and business objectives.
UI/UX Designer
Innovatech Designs, Los Angeles, CA
01.2019 - 08.2022
- Developed user flows, journey maps, and wireframes, converting them into interactive prototypes that improved the usability of mobile and web applications.
- Conducted and facilitated over 50+ user testing sessions, which informed design adjustments enhancing product usability and interface.
- Worked closely with the marketing and sales teams to integrate brand identity into designs, boosting brand consistency across all platforms.
Education
Bachelor of Arts in Graphic Design
University of California, Los Angeles
Graduated: 2015
- Dean's List: Achieved a place on the Dean's List for four consecutive semesters.
- Capstone Project: Led a team project focused on developing a comprehensive branding solution for a start-up, which included web, mobile, and marketing materials.
- Related Coursework: Advanced User Interface Design, Design Thinking Workshops, Mobile UX Strategies, Web Development Fundamentals.
Certifications
- Certified User Experience Designer (CXD)
- Adobe Certified Expert (ACE)
Skills
- User Research
- Visual Design
- Interaction Design
- Prototyping (Sketch, Figma, Invision)
- User Testing
- Design Thinking
- Cross-functional Collaboration
Languages
- English (Fluent)
- Spanish (Intermediate)