Jackson Thompson
food service Associate
[email protected] | @LinkedIn | Phoenix, Arizona
Summary
Dedicated and hardworking food service Associate with experience in preparing, cooking, and serving food in fast-paced environments. Skilled in maintaining clean and sanitary workstations, taking customer orders, and ensuring food safety protocols. Passionate about delivering excellent customer service and working efficiently to meet the demands of busy food service establishments.
Experience
food service Associate
QuickBite Fast Food, Phoenix, AZ
June 2022 – Present
- Prepare, cook, and serve food items such as burgers, fries, and salads to customers in a high-volume setting, demonstrating strong time management to meet customer demands during peak hours.
- Ensure compliance with food safety and sanitation standards, applying strict attention to detail during all food handling and preparation activities.
- Take customer orders, process payments, and provide excellent service, showcasing interpersonal skills that result in positive customer experiences and a 20% increase in repeat business.
- Maintain cleanliness of kitchen areas, food counters, and dining spaces, consistently adhering to company sanitation protocols.
- Collaborate effectively with kitchen staff, using teamwork and communication to ensure timely meal preparation and reducing order preparation time by 15% during rush periods.
Crew Member
Food Truck Fiesta, Phoenix, AZ
August 2020 – May 2022
- Assisted with food preparation and cooking at various food truck locations, efficiently multitasking in a fast-paced and dynamic environment.
- Engaged with customers, took orders, and handled payments using a mobile POS system, displaying strong customer service skills and improving customer satisfaction scores by 10%.
- Managed the cleaning and sanitation of food trucks, utensils, and serving areas, ensuring a clean and safe dining environment.
- Supported inventory checks and deliveries, contributing to operational efficiency through attention to detail and reducing food waste by 12% through careful portion control.
Education
High School Diploma
Phoenix High School
Graduated: 2020
Certifications
Food Handler Certification
ServSafe Certified
Skills
- Food Preparation & Cooking
- POS System Operation
- Food Safety & Sanitation
- Inventory Management
- Cash Handling
- Meal Portioning & Plating
Languages
- English (Fluent)
- Spanish (Conversational)